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Privacy policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide your data. Failure to provide it will have no consequences. This only applies insofar as no other indication is given in the following processing operations.

“Personal data” means any information relating to an identified or identifiable natural person.

1. Data Controller

The controller responsible for data processing is:

MME GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
ul. Ratuszowa 3 lok. 8B
78-100 Kołobrzeg
Poland

Phone: +49 (0) 800 4734 374
Email: contact@kolbergeye.com

2. Server Log Files

You may visit our website without providing personal data. Each time our website is accessed, usage data is transmitted by your internet browser to us or to our hosting / IT service provider and stored in so-called server log files.

This stored data includes, for example: the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting internet service provider.

Processing is carried out on the basis of Art. 6(1)(f) GDPR due to our legitimate interest in ensuring the smooth operation of our website and improving our services.

3. Contact by Email and Phone

If you contact us by email or phone, we process your personal data only to the extent necessary to handle your inquiry and respond to it.

If the contact is made in connection with pre-contractual measures or an existing contract, the legal basis for processing is Art. 6(1)(b) GDPR.

If the contact is made for other reasons, processing is carried out on the basis of Art. 6(1)(f) GDPR, based on our legitimate interest in handling and responding to your inquiry.

We use your email address and any other data provided by you solely for the purpose of processing your inquiry. The data will then be deleted in accordance with statutory retention periods, unless there is another legal basis for further storage.

4. Orders and Reservations

When placing orders, purchasing tickets or vouchers, or making reservations, we collect and process personal data only to the extent necessary for the performance of the contract and for handling related inquiries.

Providing the data is necessary for the conclusion and performance of the contract. Failure to provide the data means that the contract cannot be concluded or the reservation cannot be processed. Processing is carried out on the basis of Art. 6(1)(b) GDPR.

Your data may be passed on to service providers supporting payment processing, reservation systems, IT services, hosting and technical website support, but only to the extent necessary for the relevant purpose and in compliance with applicable law.

5. Data Retention Period

After the contract has been fully performed, the data will be stored for the period required by law, in particular under tax and accounting regulations, and then deleted unless there is a legal basis for further processing.

6. Rights of the Data Subject

If the legal requirements are met, you have the following rights:

  • right of access to your data (Art. 15 GDPR),
  • right to rectification (Art. 16 GDPR),
  • right to erasure (Art. 17 GDPR),
  • right to restriction of processing (Art. 18 GDPR),
  • right to data portability (Art. 20 GDPR),
  • right to object to processing (Art. 21 GDPR).

7. Right to Lodge a Complaint

In accordance with Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is unlawful.

8. Right to Object

If the processing of personal data is based on Art. 6(1)(f) GDPR, you have the right to object to such processing at any time, on grounds relating to your particular situation.

Once an objection has been made, the processing of the data concerned will cease unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defence of legal claims.

9. Google reCAPTCHA

We may use Google reCAPTCHA on this website, a service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

This function is used to distinguish whether data is entered by a human being or by automated software. As part of this service, your IP address and other data required by Google may be transmitted.

Processing is carried out on the basis of Art. 6(1)(f) GDPR, based on our legitimate interest in protecting our website against misuse and spam.

Further information can be found in Google’s Privacy Policy: https://policies.google.com/privacy

Last updated: 14.04.2026